Terms & Conditions

Learnova — Terms & Conditions Effective Date: September 12, 2026 Welcome to Learnova. These Terms & Conditions (“Terms”) govern your access to and use of the Learnova website, mobile applications, courses, live classes, subscriptions, certificates, and related services. By creating an account or using Learnova, you agree to these Terms. If you do not agree with these Terms, you should not use the Learnova services. 1. About Learnova Learnova is an online education platform that connects students and teachers and provides access to educational courses, live classes, learning materials, assignments, assessments, and certificates. Learnova may provide technology and platform services while individual teachers may create and deliver educational content through the platform. 2. User Accounts Users may be required to create an account to access certain Learnova services. You agree to: Provide accurate and current information. Keep your account information up to date. Keep your password and authentication credentials confidential. Not allow another person to use your account. Notify Learnova if you believe your account has been compromised. Use your account only for lawful purposes. You are responsible for activity conducted through your account unless unauthorized activity occurred through no fault of your own. 3. Student Accounts Students may use Learnova to: Browse available courses. Subscribe to eligible courses. Attend authorized live classes. Access course materials. Submit assignments. Take examinations or assessments. Track learning progress. Receive certificates when applicable requirements are satisfied. Students must follow the instructions of teachers and Learnova administrators and must not misuse the platform or interfere with other learners. 4. Teacher Accounts Teachers may use Learnova to: Create and manage courses. Upload educational materials. Schedule live classes. Teach students. Manage course-related activities. Review student progress. Provide assignments and assessments where supported. Teachers are responsible for ensuring that the content they submit is accurate, lawful, educationally appropriate, and does not infringe the rights of others. Learnova may review, reject, suspend, or remove courses or content that violate these Terms or applicable requirements. 5. Course Publication and Approval A teacher may create a course as a draft and submit it for review. Learnova may require administrative approval before a course becomes publicly available for subscription. Learnova may reject or request changes to course content where necessary for quality, safety, legal, technical, or platform-policy reasons. 6. Monthly Subscriptions Certain Learnova courses are offered through monthly subscriptions. When a student subscribes to a course: The applicable subscription fee will be displayed before payment. Payment authorizes access to the relevant course according to the subscription terms. Course access may continue while the subscription remains active and payments remain valid. Subscription renewal may occur according to the applicable subscription arrangement. A subscription does not automatically provide access to unrelated courses. Learnova may change course prices for future subscription periods. Where appropriate, users will receive notice of material pricing changes. 7. Course Access Access to a paid course is personal to the subscribing student. A student must not: Share paid course credentials with another person. Copy or redistribute paid course materials without authorization. Provide unauthorized access to live classes. Resell or commercially distribute Learnova course content. Learnova may suspend or terminate unauthorized access. 8. Live Classes Live classes may be provided using third-party live-video technology. To participate in a live class, users may need: An active eligible subscription. A valid Learnova account. A compatible device. A reliable internet connection. Learnova may restrict access to a live class if the user's subscription is inactive, expired, refunded, cancelled, suspended, or otherwise ineligible. Users must behave respectfully during live classes and must not disrupt teaching or other participants. 9. Payments Payments may be processed through supported third-party payment providers. Before completing a transaction, the applicable amount and payment information will be presented to the user. A payment may be considered confirmed only after Learnova receives appropriate payment confirmation from the relevant payment system. Learnova may use transaction references and payment status information to confirm subscriptions and manage account access. 10. Cancellation Students may request cancellation of a subscription according to the cancellation options made available by Learnova. Cancellation may prevent future renewal but does not necessarily create an automatic entitlement to a refund for a subscription period that has already started. Where applicable, refunds will be handled according to Learnova's Refund & Cancellation Policy. 11. Refunds and Chargebacks Refund requests are subject to the Learnova Refund & Cancellation Policy. Where a payment is refunded, reversed, disputed, or charged back, Learnova may: Revoke or suspend the related course access. Reverse the associated transaction records. Adjust teacher/platform revenue allocations. Recover amounts that were incorrectly paid or credited. Fraudulent or abusive chargebacks may result in account restrictions or termination. 12. Teacher Revenue Sharing Where applicable, Learnova's standard platform revenue arrangement provides: 70% teacher share 30% Learnova platform share The applicable revenue share is calculated according to Learnova's internal transaction and settlement records and may be adjusted for refunds, chargebacks, payment reversals, taxes, fees, or other applicable adjustments. Teacher earnings are not necessarily immediately withdrawable after a student makes a payment. Where a monthly subscription is involved, the teacher's eligible amount may become payable only after the applicable paid subscription period has been completed and the transaction is not subject to refund, reversal, or chargeback. Teacher payout requests are subject to Learnova's payout procedures and administrative approval. 13. Certificates Learnova may issue certificates when a student satisfies the requirements established for a particular course. Certificate requirements may include: Completion of required lessons. Assignment completion. Passing examinations or assessments. Other course-specific requirements. A certificate does not necessarily represent an academic degree, professional license, government accreditation, or formal qualification unless expressly stated. Learnova may provide a public certificate-verification mechanism. 14. Educational Content Course materials may include text, images, video, audio, documents, presentations, exercises, assessments, and other educational content. Teachers remain responsible for content they submit, subject to the rights and licenses granted to Learnova to operate the platform. Students receive a limited, personal, non-transferable right to access course content for educational purposes while they are authorized to do so. 15. Intellectual Property Learnova's platform, branding, software, website design, logos, trademarks, and original platform materials are owned by or licensed to Learnova and are protected by applicable intellectual-property laws. Unless expressly permitted: You may not copy Learnova's software or website. You may not reproduce or commercially distribute Learnova-owned materials. You may not use Learnova branding in a way that suggests unauthorized affiliation. You may not reverse engineer or attempt to extract protected platform code. Teachers must have the necessary rights or permissions for materials they upload. 16. Prohibited Activities Users must not use Learnova to: Commit or facilitate unlawful activity. Fraudulently obtain courses or services. Circumvent payment systems. Share or sell account credentials. Upload malware or malicious code. Attempt unauthorized access to Learnova systems. Interfere with platform operations. Harass, threaten, or abuse other users. Upload unlawful, defamatory, discriminatory, or harmful content. Infringe copyrights, trademarks, privacy rights, or other rights. Cheat or manipulate examinations or assessments. Misrepresent qualifications or identity. Scrape or systematically copy platform content without authorization. 17. Account Suspension or Termination Learnova may suspend or terminate an account where reasonably necessary because of: Violation of these Terms. Fraud or suspected fraudulent activity. Unauthorized payment activity. Abuse of other users. Security threats. Repeated violation of platform rules. Legal or regulatory requirements. Where appropriate, Learnova may provide notice before termination. Termination does not automatically remove obligations that by their nature should continue after termination. 18. Platform Availability Learnova aims to provide reliable services but does not guarantee that the platform will always be available without interruption. Services may occasionally be unavailable because of: Maintenance. Technical problems. Internet or telecommunications failures. Third-party service interruptions. Security incidents. Events outside Learnova's reasonable control. 19. Third-Party Services Learnova may rely on third-party providers for services such as: Payment processing. Hosting. Authentication. Database services. Live video. Email and notifications. Security and infrastructure. Third-party services may be governed by their own terms and policies. 20. User Responsibilities You are responsible for: Your account activity. Your device and internet connection. The accuracy of information you provide. Compliance with these Terms. Maintaining appropriate security for your account. Teachers are additionally responsible for the educational content and activities they provide through their courses. 21. Limitation of Liability To the extent permitted by applicable law, Learnova will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the platform. Learnova does not guarantee: That every course will meet a particular personal or professional expectation. That a course will result in employment, admission, certification, promotion, or financial benefit. That third-party services will always operate without interruption. Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law. 22. Indemnification To the extent permitted by applicable law, users may be responsible for losses, claims, damages, or expenses arising from their unlawful use of Learnova, violation of these Terms, or infringement of another person's rights. 23. Changes to These Terms Learnova may update these Terms when necessary to reflect changes to the platform, services, business practices, or applicable requirements. The updated version will show its effective date. Continued use of Learnova after applicable changes take effect may constitute acceptance of the updated Terms. 24. Governing Law These Terms shall be interpreted and applied in accordance with applicable laws and regulations. Where a specific governing-law or dispute-resolution provision is required, Learnova may provide additional terms applicable to the relevant service or jurisdiction. 25. Contact For questions concerning these Terms, please contact: Learnova Email: info@learnova.et Website: learnova.et